Charles Austen Pumps continuously delivers products that are at the forefront of technical development. Driven by a desire to provide innovative pumps to a number of markets, Charles Austen have the consumer in mind, to ensure consistent benefits are delivered in a range of applications.

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This is an excellent opportunity for the right candidate to join the marketing team of Charles Austen Pumps Ltd, a prosperous pump manufacturer in Surrey.  You will need to support the Marketing department in its primary and administrative duties, including the following:

  • Writing press releases.

  • Assessing the results of a marketing campaigns and mailings.

  • Assisting with writing reports and analysing data.

  • Organising large exhibition events across Europe, Asia and America.

  • Helping to drive online traffic with web-related campaigns.

  • Writing online content.

  • Communicating with and liaising with our Sales team.

  • Building emails and newsletters.

  • Filtering mailing lists .

  • Updating and editing website pages regularly.

  • Updating social media channels regularly (Twitter, Facebook & Instagram).

  • Provide vital administrative and reporting support to the Marketing team for all campaigns.

  • Editing and creating product packaging.

  • Support with digital campaigns.

  • Coordinate client communications, assets and print materials.

  • Video editing for promotional campaigns.

Key Skills Sought

  • Ability to think creatively and strategically.

  • Some part time experience working in a marketing department or a comparable role.

  • The ability and organisation to effectively manage the pressure of multiple deadlines.

  • The proficiency to create and design creative and engaging campaigns.

  • Capable of producing informational videos due to aptitude in video editing software.

  • Good practical and creative knowledge in order to deal with multiple pumping technologies used in the industry.

  • Previous experience using Adobe Illustrator & Photoshop is necessary.

Personal Attributes

  • Highly organised and a self-starter.

  • Friendly and personable team player.

  • Strong presentation and creative writing skills.

  • Excellent attention to detail.

  • A confident, motivated and energetic individual with excellent communication skills .

  • Ability to enhance and develop relationships with our own sales team and current distributor networks.

Other Skills

  • Must be able to use MS Office applications – Outlook, Word and Excel to an excellent standard.

  • Experience on Sage 200 would be beneficial but not obligatory.

  • Experience using Facebook Ads and Google Analytics would be advantageous.

  • Experience managing social media channels (particularly Twitter and Instagram).

  • Ability to capture good quality images and videos with a 4K Camera would be highly beneficial.



To administer delegated tasks and coordinate assigned supply categories and roles related to the procurement of direct and indirect materials and services for Charles Austen Pumps, from sourcing of new suppliers, negotiating agreements with new and established suppliers, issuing of purchase orders, expediting deliveries and resolving issues.  The position reports to the Procurement Manager. 


  • Generate and issue purchase orders and subcontract orders.

  • Expedite deliveries.

  • Actively manage inventory, including scheduling supply against ambiguous requirements to avoid shortages, over-stocking and obsolescence.

  • Coordinate imports, including payment, transport and freight forwarding and documentation.

  • Resolve discrepancies with delivery notes, certificates of conformance and invoices.

  • Communicate, negotiate and resolve issues with suppliers, e.g. price, delivery time, conformance to specification, import documentation, warranty claims, quality non conformances, product information.

  • Request quotations from established and new suppliers and make sourcing recommendations.

  • Maintain approvals of existing suppliers.

  • Identify and screen new suppliers.

  • Qualify existing and new suppliers, for established and new business needs, including product changes and new product introductions.

  • Teamwork with sales, production and R&D to meet all business needs related to suppliers.

  • Identify cost savings opportunities and implement.

  • Complete data reports, data entry/data maintenance regarding MRP parameters of lead times and reorder levels, ERP supplier contact information and performance.     


Good Maths and English GCSEs.

Degree educated would be distinct advantage. 

Relevant technical qualifications valued, or alternative evidence of interest and understanding of technical concepts. 

Full clean driving licence.



Two years industrial experience in a manufacturing environment.

Prior purchasing department experience, including working with international suppliers, essential.

Experience negotiating with suppliers and team working with sales, production and R&D valued.


Knowledge and skills:

  • Commercial and technical.

  • Excellent communication, verbal and written.

  • Assertive.

  • Problem solving.

  • Organised, flexible, comfortable with multitasking,.

  • Ability to deal with continuous interruptions and changing priorities

  • Delivering results to tight deadlines.

  • Resilient.

  • Comfortable to work autonomously on assigned tasks and roles. 

  • Office: Outlook, Word and advanced Excel user. 

  • Experience with SAGE 200 purchasing modules highly valued.



We are looking for an experienced all-round handyman/facilities maintenance person, reporting to the Facilities Manager, for our manufacturing premises.


  • General handyman duties.

  • Carpentry (repairing and fitting doors, locks etc).

  • Basic plumbing and heating.

  • Basic electrics.

  • Refurbishments.

  • General office/desk moves.

  • Moving/building of stores racking.

  • General upkeep and tidying of the properties and surrounding ground, to include clearing any rubbish, clearing weeds and cutting back bushes/greenery to an acceptable level.

  • Replacing lighting tubes/bulbs where necessary. 

  • All work must be completed to a very high standard. 

  • Experienced in using a multitude of hand tools (drills, cutters etc).

Personal Characteristics 

  • Problem solver and logical thinker.

  • Reliable, hardworking, with good time management skills.

  • Punctuality, conscientiousness and a good eye for detail is required to carry out the work.

  • Can do attitude with amiable personality.

  • Minimum of 3 years proven experience in the same field of work.

  • Full, clean driving license is compulsory.

  • Must be fit and able as the position is physically demanding at all times. 

Role type: Permanent